Mastering EQ Level 1
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Mastering EQ Level 1

Mastering EQ Level 1

(EQ for Leaders, Managers & Supervisors)


The more successful you want to be in the workplace or running your own business, the more Emotional Intelligence (EQ) you must have. There is no other way.


It does not matter who you are and what you do. Everything you do sits on emotions and feelings. Everyone you work with has feelings and emotions. They are interwoven with everything you think, do and say each day on the job and throughout your life.


Emotional intelligence taps into a fundamental element of human behavior that is distinct from your intellect. EQ is so critical to success that it accounts for up to 58 percent of performance in all types of jobs. It’s the single most significant predictor of performance in the workplace and the most vital driver of leadership and personal excellence.


This course helps you discover your EQ literacy, identify your lowest EQ scored skills, provides you with strategies to develop and improve your job performance and relationship with others.

Features & Design

  • Full day program facilitated on-site or virtually through a TalentSmart expert facilitator.
  • Discover what EQ is, and why it matters at work.
  • Measure EQ, and learn how to improve each of the four critical emotional intelligence skills.
  • Adopt proven strategies and best practices to develop EQ during session.
  • Includes Emotional Intelligence Appraisal—Me or Multi-Rater (360°) Edition for each participant.
  • Includes e-Learning and Goal-Tracking System™ (goal setting and results sharing).

Benefits & Outcome

  • Discover what Emotional Intelligence (EQ) is and why it matters at work.
  • Broaden your awareness of the role of your emotions in your job, your profession and at the workplace.
  • Explore the four EQ skills in action: Self-Awareness, Self-Management, Social Awareness, and Relationship Management
  • Discuss real-world examples and experiences, what works, what doesn’t, and what to do next time.
  • From the Emotional Intelligence Appraisal assessment results, understand your current level of EQ strengths and weaknesses, and where to focus your development.
  • Complete your own EQ Development Plan to include one EQ goal and specific EQ practice strategies to help you achieve this goal.


This full day program is facilitated onsite or virtually through a TalentSmart expert facilitator.

What’s Included

These complimentary resources are specially designed and created to help you develop your EQ skills even after completing the course.


  • Free EQ 2.0 Book (written by psychologist’s Drs. Travis Bradberry, Jean Greaves)
  • Free EQ Self-Appraisal: Online Pre-work
  • Free EQ Action Plan (supported by licensed Hollywood movies)
  • Free eLearning Portal (exclusively designed for our participants)
  • Free Monthly EQ Newsletters
  • Free Mobile EQ App (support Android & iPhone)
  • Free EQ Self-Appraisal Retest: Online Post-work
  • Free Technical and Learning Support

Who should attend

Mastering EQ Level 1 is also known as Mastering EQ for Leaders and Managers 1. This program is designed for Leaders and Managers who wish to effectively manage one’s own Emotional Intelligence in dealing with others. Brochure




Over 1,300 professionals have completed this course since 2011 in Singapore. Call us now.