Being successful in today’s workplace depends significantly on our ability to understand and effectively manage emotions in both ourselves and others. The truth is everything you do sits on emotions and feelings. Everyone you work with has feelings and emotions. They are interwoven with everything you think, do and say each day on the job and throughout your life. So, it does not matter who you are and what you do. The more successful you want to be, the more Emotional Intelligence (EQ) you must have. There is no other way. While IQ and technical competence will always define who can assume a given role, such competencies rarely, if ever, predict who will emerge as a “star performer.”
EQ predicts work performance across a range of occupations and becomes more predictive of performance. With this being the case, EQ has become the “New Yardstick” by which employees, managers and leaders are measured. The good news is that emotional intelligence can be readily learned and developed.
This full day program is facilitated onsite or virtually through a TalentSmart expert facilitator.
This course is suitable for all levels who wish to effectively manage one’s own Emotional Intelligence in dealing with others.