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Discovering EQ at Workplace
Written by Author   
Sunday, 30 March 2014 10:05
Overview:
 
It does not matter who you are and what you do.
 
While qualifications and work experience will always define who is capable of assuming a given role, such competencies rarely predict work performance across a range of occupations and become more predictive of performance the higher one goes up the ladder.
 
Being successful in today’s workplace depends greatly on our ability to understand and effectively manage emotions in both yourself and others.
 
Whether you are aware of them or not, emotions are interweaved with everything you think, do, and say each day on the job, and throughout your life.
 
Research shows that Emotional Intelligence (EQ) is a separate intellectual capacity. With this being the case, EQ has become the new yardstick by which employees and leaders are measured.
 
We use a structured WSQ framework to demonstrate how you can learn EQ quickly and effectively and to apply it in your workplace. Once you have learned the basic ways to improve your EQ, you can develop your EQ skill further by stepping up to TalentSmart's Mastering for Emotional Intelligence Level 2 program.
 
We have created many unforgettable moments with our clients in every single class. We hope to create the same special moments with you in your class.
 

Learning Outcome:

You will learn to recognize and understand emotions in self and others, and your ability to use this awareness to manage self and relationship with others to improve performance in work teams and business outcome. This includes:
 
  • Examine the differences between Cognitive Intelligence and Emotional Intelligence
  • Analyze the importance of emotional intelligence skill to a manager
  • Inspect the competencies related to emotional intelligence
  • Identify the types of assessment tools and methods used to apply and assess your emotional intelligence
  • Learn the various methods and strategies for developing your emotional intelligence
  • Understand the importance of emotional climate in your workplace and how it impacts people and performance
  • Analyze how different cultures and backgrounds of others affect our emotions
  • Recognize the benefits of applying emotional intelligence in a business context
 
Course Outline: 
 
  • Assess own level of emotional intelligence
  • Examine own strengths and weaknesses
  • Manage and developing own emotions
  • Understand emotional climate at the workplace
  • Uphold integrity to build bonds
  • Awareness of emotions in other people
  • Managing relationships more effectively 
 
Methodology:

This course will be conducted through mini-lectures, interactive activities, games, role play, group discussions, case studies, video vignettes and online EQ assessment. 
 

Who Should Attend:
 
This course is suitable for all levels who wish to effectively manage one’s own Emotional Intelligence in dealing with others.
 

Course Information:

Course Title: Discovering EQ at Workplace
Course Code: ES-PMD-403G-1
Course Reference: CRS-Q-0026523-ES

Course Duration: 16-hours
Course Fee: $695.00 each (before funding)
Course Validity Period: 09 Sep 2014 - 07 Jun 2019
Course Competency Level: 4
Mode of Training: Classroom, Assessment 
Course Fee Funding: Click to View
Course Fee Invoice: View Sample
SFC Claimable Amount Invoices: View Sample

 
SFC Funding for Individuals:

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the Skills Future Credit website www.skillsfuture.sg/credit  to choose from the courses available on the Skills Future Credit course directory.” 


In-house Seminars: 
 
Small group training for 10 participants, contact us 
 

Some Participants Feedback:
 
  • Very useful to learn more about one's self. You may not know those things till you come to the course. -- Physician, TTSH
  • Great learning experience and worth your 2 days away from the office with this WSQ course. -- Director, MOHH
  • I have no doubt that this is one of the most professionally designed WSQ EQ course. -- HR Manager, AXA
  • A 'must attend' workshop. -- Radiologist, Farrer Park Hospital
  • Creates a lot of Self-Awareness. Able to address all EQ questions knowledgeably. -- Cabin Crew Trainer, Singapore Airlines
  • I learned to manage myself and build a good social relationship. -- Lecturer, Singapore Polytechnic
  • I will recommend my Human Resources to send more people to the course. -- IT Director, Jurong Port
  • Very engaging, can relate to the workplace, give real-life examples. -- HRD Manager, EMAS Offshore
  • I already see the great value this particular program can help bring to an individual. -- Manager, Raffles Hospital
  • Lots of self-reflection and self-development opportunities. -- Senior HR Executive, GoldBell Group
  • Insightful and allow us to improve ourselves by equipping us with the necessary skills to work with fellow colleagues. -- Manager, MOHH
  • Very knowledgeable and provided very good examples to improve my EQ. -- Senior Engineer, Comfort Delgro
  • The facilitator was well informed and knowledgeable in his area of work. -- Senior Manager, GMG Global
  • Awesome and informative. -- Manager, Pan Asia Logistics 
  • Very enlightening indeed. -- Manager, ST Telemedia
  • The course materials are fun with an interesting presentation on EQ, and our trainer is great. -- Manager, ARA Investment
  • The class facilitator was very experienced and very interactive. -- HR Manager, Pacific Radiance
  • The trainer years of personal experience and knowledge of emotional intelligence is awesome. -- Senior Manager, MOHH
  • Everyone be it the manager or executive, should attend the EQ course to better understand themselves and how they can change and adapt themselves and others to a better workplace. -- Senior Pharmacist, Farrer Park Hospital


 To view our entire list of WSQ Clients

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Singapore: (65) 6631 8322  |  6875 4871
Kuala Lumpur, Malaysia: (603) 2630 8382