| Emotional Intelligence (EQ) is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationship with others. A must have critical life skill in developing successful teams and ensure business success.
The best-selling Emotional Intelligence training book solely and exclusively distributed by LeadSmart Singapore. Engage only authorized, licensed and certified distributors in Singapore for your training. Insist on viewing TalentSmart's authorized and licensed distributor letter.
The # 1 best-selling WSQ EQ course for Leaders, Managers & Executives
Our Emotional Intelligence courses provide healthcare professionals with the highest standard of training and learning. Physicians and surgeons attend our WSQ courses. It ensures new skills are applied immediately after training. Read our attendees feedback:
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- We Are Hiring Trainers
- You are already a seasoned EQ practitioner. You have been training Emotional Intelligence with deep domain knowledge and you are an expert on the topic for years. Continue Reading
- Why Salespeople Fail at Empathy
- Sales organizations understand the power of empathy and more sales managers are teaching this powerful EQ skill. They are well-intentioned, but often miss the mark. Continue Reading
- Why Salespeople Struggle with Empathy?
- Empathy is the new buzzword in sales and business. It’s an Emotional Intelligence skill and an essential skill in influencing people. You really can’t engage in effective communication if you don’t care. Continue Reading
- Outdated Sales Tactic Hurts
- In the Information Age, it’s hard to believe that so many salespeople and sales managers still practice outdated ideas and methodology. Salespeople show up to meetings more focused on closing... Continue Reading
- Is Your Sales In Chase Mode?
- Hard working salespeople expend a lot of energy chasing prospects that aren’t returning phone calls or emails. You know the scenario. Salesperson meets with the prospect and has a nice conversation. Continue Reading
- Drama in Your Sales Company
- It’s Monday morning and Sales Manager Jennifer needs to provide feedback about sales performance and attitude to Joe, a team member. She dreads having this conversation because Joe is a drama king. Continue Reading
- Empathetic Salespeople Wins More
- Empathy is an emotional intelligence skill, defined as the ability to know what another person is thinking or feeling. It’s the ability to walk a mile in another person’s shoes. It’s an important skill for building long-term...Continue Reading
- More Sleep Improve Sales
- I grew up in a family with eight kids. More than once, our parents would shout up the stairs, “Get to bed and get some sleep.” Once again, I am learning that my parents were correct.Continue Reading
- Keeping the Customers Sold
- Marketing departments invest thousands of dollars in client acquisition, teaching tactics and strategies to initiate first sales conversations. Inside sales department members are hired and trained to qualify prospects, then hand them over to the account executive team. Continue Reading
- Always Be Connecting
- Most people who work in sales have heard of the term, “ABC, Always Be Closing” before, but here’s another spin. How about “ABC” as in “Always Be Connecting” to your customers as you reach to meet your sales goals?
Continue Reading - EQ Sales Team Wins More
- Emotionally Intelligent sales teams win more business because they are competitive and collaborative, two words not often used in describing a sales team. Collaboration requires teamwork and interpersonal skills. Most sales organizations talk about the value of teamwork.
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